How To Fix /SOMO/BPMON016 - Context ID &1, metric ID &2 returned from trigger API

SAP Error Message - Details

• Message type: E = Error

• Message class: /SOMO/BPMON -

• Message number: 016

• Message text: Context ID &1, metric ID &2 returned from trigger API

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SOMO/BPMON016 - Context ID &1, metric ID &2 returned from trigger API ?

  The SAP error message /SOMO/BPMON016 Context ID &1, metric ID &2 returned from trigger API typically relates to issues in the Business Process Monitoring (BPM) component of SAP. This error indicates that there was a problem when trying to retrieve or process data related to a specific context and metric through the trigger API.
  Cause:
  
  Invalid Context or Metric ID: The Context ID or Metric ID provided may not exist or may not be correctly configured in the system.
  Configuration Issues: There may be misconfigurations in the BPM settings or the monitoring setup.
  Data Retrieval Issues: The system may be unable to retrieve the necessary data due to connectivity issues, data inconsistencies, or other underlying problems.
  Authorization Issues: The user or process attempting to access the data may not have the necessary permissions.
  System Performance: High load or performance issues in the SAP system could lead to timeouts or failures in API calls.
  
  Solution:
  
  Verify Context and Metric IDs: Check that the Context ID and Metric ID are valid and correctly configured in the BPM settings.
  Check Configuration: Review the BPM configuration to ensure that all necessary settings are correctly defined and that there are no missing components.
  Review Logs: Look at the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Test API Connectivity: Ensure that the API is reachable and functioning correctly. You can use tools like Postman or SAP's own testing tools to verify API responses.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to access the BPM data.
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling the monitoring tasks during off-peak hours.
  Consult SAP Notes: Look for any relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Business Process Monitoring for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SOMO/BPMON016 error message.