How To Fix /SOMO/BPMON011 - Runtime EXS_CALL_COLLECTOR: &1 ms

SAP Error Message - Details

• Message type: E = Error

• Message class: /SOMO/BPMON -

• Message number: 011

• Message text: Runtime EXS_CALL_COLLECTOR: &1 ms

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SOMO/BPMON011 - Runtime EXS_CALL_COLLECTOR: &1 ms ?

  The SAP error message /SOMO/BPMON011 Runtime EXS_CALL_COLLECTOR: &1 ms typically relates to performance issues in the SAP Business Process Monitoring (BPM) component. This error indicates that the execution time for a specific process or function call exceeded a predefined threshold, which can lead to performance degradation or timeouts.
  Cause:
  
  
  Long Execution Time: The process or function call is taking longer than expected to complete, which could be due to various reasons such as:
  
  High volume of data being processed.
  Inefficient coding or logic in the ABAP program.
  Database performance issues (e.g., slow queries, locking).
  Network latency or connectivity issues.
  Resource contention on the application server.
  
  
  
  Configuration Issues: The thresholds set for monitoring might be too low for the current workload or system performance.
  
  
  System Load: High load on the SAP system can lead to increased response times for various processes.
  
  
  Solution:
  
  
  Performance Analysis:
  
  Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze performance issues.
  Check for long-running SQL queries using transaction ST04 (Database Performance Analysis).
  
  
  
  Optimize Code:
  
  Review and optimize the ABAP code for efficiency.
  Ensure that database accesses are minimized and properly indexed.
  
  
  
  Adjust Thresholds:
  
  If the thresholds for monitoring are too strict, consider adjusting them to better reflect the expected performance under normal operating conditions.
  
  
  
  System Resources:
  
  Monitor system resources (CPU, memory, disk I/O) using transaction SM50 (Work Process Overview) and SM66 (Global Work Process Overview).
  Consider scaling up resources or optimizing existing ones if the system is under heavy load.
  
  
  
  Database Optimization:
  
  Work with your database administrator to ensure that the database is optimized for performance, including proper indexing and query optimization.
  
  
  
  Network Check:
  
  If network latency is suspected, check the network performance and connectivity between the application server and database server.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on performance tuning.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation on Business Process Monitoring and performance tuning for best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.