How To Fix /SOMO/BPMON017 - No metrics returned from trigger API for context ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SOMO/BPMON -

• Message number: 017

• Message text: No metrics returned from trigger API for context ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SOMO/BPMON017 - No metrics returned from trigger API for context ID &1 ?

  The SAP error message /SOMO/BPMON017 No metrics returned from trigger API for context ID &1 typically indicates that the system is unable to retrieve any metrics from the trigger API for the specified context ID. This can occur in various scenarios, particularly in the context of SAP Business Process Monitoring (BPM) or SAP Solution Manager.
  Possible Causes:
  
  Context ID Issues: The context ID specified may not be valid or may not have any associated metrics.
  API Configuration: There may be issues with the configuration of the trigger API, leading to it not returning any data.
  Data Availability: There may be no data available for the specified context ID, possibly due to a lack of monitoring data or metrics being collected.
  Authorization Issues: The user or system may not have the necessary authorizations to access the metrics for the specified context ID.
  System Performance: Performance issues or downtime in the backend systems could prevent the retrieval of metrics.
  Network Issues: Connectivity problems between the SAP system and the data source could also lead to this error.
  
  Solutions:
  
  Verify Context ID: Check if the context ID provided in the error message is correct and exists in the system.
  Check API Configuration: Review the configuration of the trigger API to ensure it is set up correctly and is functioning as expected.
  Data Collection: Ensure that the necessary data is being collected for the context ID. This may involve checking the monitoring setup in SAP Solution Manager.
  Authorization Check: Verify that the user or system has the appropriate authorizations to access the metrics.
  System Health Check: Perform a health check on the backend systems to ensure they are operational and can provide the required data.
  Network Connectivity: Check for any network issues that may be affecting the connection to the data source.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for Business Process Monitoring and the trigger API to ensure proper setup and usage.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.