How To Fix SOFFICEINTEGRATION144 - Error while saving document

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 144

• Message text: Error while saving document

What causes this issue?

An error occurred when saving the document in the document repository.
This may be due to an incorrect document URL or wrong user or proxy
information for an HTTP or FTP server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In a program that you have written yourself, check that URLs pointing
to the local file system have the prefix 'file:///'.
In any other case, enter a problem message. There are notes dealing
with how to create the log file using the program
SAPROFFICEINTEGRATIONTRACE1.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION144 - Error while saving document ?

  The SAP error message SOFFICEINTEGRATION144 typically occurs when there is an issue with the integration between SAP and the office application (usually Microsoft Office) during the process of saving a document. This error can arise due to various reasons, including configuration issues, file permission problems, or issues with the Office application itself.
  Causes:
  
  File Permissions: The user may not have the necessary permissions to save the document in the specified location.
  Office Application Issues: The Microsoft Office application may not be functioning correctly or may not be properly integrated with SAP.
  Configuration Issues: There may be misconfigurations in the SAP system or the Office integration settings.
  Network Issues: If the document is being saved to a network location, network connectivity issues could cause this error.
  Temporary Files: Issues with temporary files or cache in the Office application can also lead to this error.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the necessary permissions to save files in the target directory.
  Restart Applications: Close both SAP and the Office application, then restart them to see if the issue persists.
  Check Integration Settings: Verify the integration settings between SAP and the Office application. Ensure that the correct version of the Office application is being used and that it is properly configured in SAP.
  Update Software: Ensure that both SAP and the Office application are updated to the latest versions. Sometimes, compatibility issues can arise from using outdated software.
  Clear Temporary Files: Clear the cache and temporary files of the Office application. This can often resolve issues related to file saving.
  Check Network Connectivity: If saving to a network location, ensure that the network connection is stable and that the location is accessible.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches related to this error message. There may be specific fixes or workarounds provided by SAP.
  
  Related Information:
  
  SAP OSS Notes: Look for specific OSS notes related to SOFFICEINTEGRATION144 for detailed troubleshooting steps or patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation regarding Office integration for any additional configuration or troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to contact your SAP support team for further assistance.