How To Fix SOFFICEINTEGRATION143 - Error while opening document

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 143

• Message text: Error while opening document

What causes this issue?

An error occurred in the desktop application while opening a document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check first whether you can insert a document from this desktop
application as an embedded object in another application. The necessary
menu item is usually 'Insert --> Object'. The application then lists
all of the OLE document types. Choose the type corresponding to the
desktop applciation. If the insertion fails, the error is in the
desktop application itself.
This error has various causes. Often, it is caused by activating
certain add-ins. Sometimes, the desktop application is wrongly
installed. The error should not recur once you have disabled any
add-ins or reinstalled the desktop application.

Procedure for System Administrators

If you cannot solve the problem as described above, enter a problem
message. There are notes relating to how to generate the log file using
the program SAPROFFICEINTEGRATIONTRACE.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION143 - Error while opening document ?

  The SAP error message SOFFICEINTEGRATION143 typically occurs when there is an issue with the integration between SAP and the office suite (usually LibreOffice or OpenOffice) that is used for document handling. This error can arise due to various reasons, including configuration issues, file format problems, or issues with the office application itself.
  Causes:
  
  Office Application Not Installed or Misconfigured: The office application (like LibreOffice or OpenOffice) may not be installed correctly or may not be configured properly in SAP.
  File Format Issues: The document you are trying to open may be in an unsupported format or corrupted.
  Network Issues: If the document is stored on a network drive, connectivity issues may prevent it from being accessed.
  Permissions: Insufficient permissions to access the document or the directory where it is stored.
  SAP Configuration: Incorrect settings in the SAP system related to document handling or office integration.
  
  Solutions:
  
  
  Check Office Application Installation:
  
  Ensure that the office application (LibreOffice or OpenOffice) is installed on the machine where SAP is running.
  Verify that the application is functioning correctly by opening it independently.
  
  
  
  Configure SAP for Office Integration:
  
  Go to the SAP GUI and check the settings for office integration. This can usually be found under System -> User Profile -> Own Data -> Defaults tab.
  Ensure that the correct path to the office application is set in the SAP configuration.
  
  
  
  Verify File Format:
  
  Check the file format of the document you are trying to open. Ensure it is compatible with the office application.
  Try opening the document directly in the office application to see if it is corrupted.
  
  
  
  Check Network Connectivity:
  
  If the document is stored on a network drive, ensure that you have access to that drive and that there are no network issues.
  
  
  
  Review Permissions:
  
  Ensure that you have the necessary permissions to access the document and the directory where it is stored.
  
  
  
  Update Software:
  
  Ensure that both SAP and the office application are updated to the latest versions, as updates may fix bugs and improve compatibility.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches related to the SOFFICEINTEGRATION143 error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on office integration and troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the SOFFICEINTEGRATION143 error in SAP.