How To Fix SOFFICEINTEGRATION142 - Error while loading document

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 142

• Message text: Error while loading document

What causes this issue?

An internal error occurred in the SAP Document Container Control while
loading a document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the error recurs, enter a problem message. There are notes relating
to how to create the log file using the report
SAPROFFICEINTEGRATIONTRACE1.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION142 - Error while loading document ?

  The SAP error message SOFFICEINTEGRATION142 typically occurs when there is an issue with the integration between SAP and the office suite (usually LibreOffice or OpenOffice) that is used for document processing. This error can arise due to various reasons, including configuration issues, file format problems, or issues with the office suite itself.
  Causes:
  
  Office Suite Not Installed or Misconfigured: The required office suite (LibreOffice or OpenOffice) may not be installed, or it may not be configured correctly in the SAP system.
  File Format Issues: The document being loaded may be in an unsupported format or corrupted.
  Network Issues: If the office suite is installed on a different server, network issues may prevent proper communication.
  Permissions Issues: The user may not have the necessary permissions to access the document or the office suite.
  Version Compatibility: There may be compatibility issues between the version of SAP and the version of the office suite being used.
  
  Solutions:
  
  Check Installation: Ensure that the office suite (LibreOffice or OpenOffice) is installed on the server where SAP is running.
  Configuration Settings: Verify the configuration settings in SAP for the office integration. This can usually be done in transaction code SOFFICE or through the SAP GUI settings.
  File Format: Ensure that the document you are trying to load is in a supported format (e.g., .odt, .docx) and is not corrupted.
  Network Configuration: If the office suite is on a different server, check the network configuration and ensure that there are no firewalls or network issues blocking communication.
  Permissions: Check the permissions for the user trying to access the document and ensure they have the necessary rights.
  Update Software: Ensure that both SAP and the office suite are updated to the latest versions to avoid compatibility issues.
  Check Logs: Review the SAP application logs for more detailed error messages that can provide additional context for troubleshooting.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SOFFICE integration for any known issues or patches that may address the error.
  Documentation: Refer to the official SAP documentation for details on configuring office integration.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.