How To Fix SOFFICEINTEGRATION120 - SAP OLE link server is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 120

• Message text: SAP OLE link server is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION120 - SAP OLE link server is not active ?

  The SAP error message SOFFICEINTEGRATION120 indicates that the SAP OLE (Object Linking and Embedding) link server is not active. This error typically occurs when there is an issue with the integration between SAP and Microsoft Office applications, particularly when trying to use functionalities that require OLE integration, such as exporting data to Excel or Word.
  Causes:
  
  OLE Link Server Not Running: The OLE link server that facilitates communication between SAP and Microsoft Office applications may not be running.
  Configuration Issues: There may be misconfigurations in the SAP system or the Microsoft Office installation that prevent proper communication.
  Network Issues: If the SAP system and the client machine are not properly connected, it can lead to this error.
  Permissions: The user may not have the necessary permissions to access the OLE link server.
  Version Compatibility: There may be compatibility issues between the versions of SAP and Microsoft Office being used.
  
  Solutions:
  
  
  Start the OLE Link Server:
  
  Ensure that the OLE link server is running. You can check this in the SAP GUI by navigating to the relevant settings or using transaction codes that manage OLE settings.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for OLE integration in both SAP and Microsoft Office. Ensure that the paths and settings are correctly defined.
  In SAP, you can check the settings under System > User Profile > Own Data and look for OLE settings.
  
  
  
  Reinstall or Repair Microsoft Office:
  
  If there are issues with the Microsoft Office installation, consider repairing or reinstalling it to ensure that all components are functioning correctly.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the client machine.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to access the OLE link server. This may involve checking user roles and authorizations in SAP.
  
  
  
  Update Software:
  
  Ensure that both SAP and Microsoft Office are updated to the latest versions to avoid compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed instructions on configuring OLE integration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the SOFFICEINTEGRATION120 error and restore the OLE link functionality between SAP and Microsoft Office applications.