How To Fix SOFFICEINTEGRATION117 - Application is not responding or is busy

SOFFICEINTEGRATION117 - Overview

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 117

• Message text: Application is not responding or is busy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION117 - Application is not responding or is busy ?

  The SAP error message "SOFFICEINTEGRATION117 Application is not responding or is busy" typically occurs when there is an issue with the integration between SAP and the Microsoft Office applications, particularly when trying to use functionalities that involve Office (like exporting reports to Excel or Word). Here are some potential causes, solutions, and related information:
  Causes:
  
  Office Application Not Responding: The Microsoft Office application (like Word or Excel) may be unresponsive or busy due to heavy processing or a large file.
  Add-ins Conflicts: Conflicts with other add-ins in Microsoft Office can cause it to hang or not respond.
  Network Issues: If the Office application is trying to access resources over the network, slow network performance can lead to timeouts.
  SAP GUI Version: An outdated version of the SAP GUI or Office integration components can lead to compatibility issues.
  Insufficient System Resources: Low memory or CPU resources on the machine can cause applications to become unresponsive.
  Corrupted Office Installation: