How To Fix SOA_SD070 - The inbound message contains a duplicate customer return &1.

SOA_SD070 - Overview

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 070

• Message text: The inbound message contains a duplicate customer return &1.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD070 - The inbound message contains a duplicate customer return &1. ?

  The SAP error message SOA_SD070 indicates that there is a duplicate customer return in the inbound message. This typically occurs in scenarios where the system is processing sales order or return order data, and it detects that the same return has been submitted more than once.
  
  Cause:
  
  Duplicate Data Submission: The most common cause is that the same customer return data has been sent multiple times to the SAP system, either due to a programming error, a retry mechanism in the middleware, or a manual resubmission.
  ID Management Issues: If the system uses unique identifiers for customer returns, there may be an issue with how these IDs are generated or managed, leading to duplicates.
  Integration Issues: If the data is being sent from an external system (like an e-commerce platform or a third-party logistics provider), there may be issues in the integration layer that cause the same message to be sent multiple times.
  
  
  Solution:
  
  Check for