How To Fix SOA_SD071 - Enter ExternalReferenceDocumentItemID for item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: SOA_SD - Messages for SOA Processing in SD

• Message number: 071

• Message text: Enter ExternalReferenceDocumentItemID for item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOA_SD071 - Enter ExternalReferenceDocumentItemID for item &1. ?

  The SAP error message SOA_SD071, which states "Enter ExternalReferenceDocumentItemID for item &1," typically occurs in the context of Sales and Distribution (SD) when working with service orders or sales documents that require an external reference for specific items.
  
  Cause:
  The error is triggered when the system expects an external reference document item ID for a particular item in a sales document, but this ID is either missing or not provided. This is often related to integration scenarios where external systems are involved, such as when using SAP Process Integration (PI) or SAP Cloud Platform Integration (CPI).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Configuration: Ensure that the sales document type or service order type is correctly configured to require an external reference. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  
  
  Provide External Reference: When creating or processing the sales document, ensure that you provide the