How To Fix SO888 - Address for SAP name <&> was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 888

• Message text: Address for SAP name <&> was changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO888 - Address for SAP name <&> was changed ?

  The SAP error message SO888 indicates that the address for a specific SAP name has been changed. This typically occurs in the context of SAP's communication and messaging systems, such as when using SAPconnect or when sending emails through the SAP system.
  Cause:
  
  Address Change: The most common cause of this error is that the address associated with the SAP name (user or system) has been modified. This could be due to changes in user profiles, email addresses, or system configurations.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings or the underlying communication settings.
  User Deactivation: The user associated with the SAP name may have been deactivated or deleted, leading to the address change.
  Transport Issues: If the system is part of a transport landscape, changes made in one system may not have been properly transported to another system.
  
  Solution:
  
  
  Check User Profile: Verify the user profile associated with the SAP name. Ensure that the email address or communication details are correct and up to date.
  
  Transaction Code: SU01 (User Maintenance)
  
  
  
  Update Address: If the address has changed, update it in the user profile or relevant configuration settings.
  
  Navigate to the user’s email settings and ensure the correct address is entered.
  
  
  
  Review SAPconnect Configuration: Check the configuration settings for SAPconnect to ensure that they are correctly set up.
  
  Transaction Code: SCOT (SAPconnect Administration)
  
  
  
  Check for Deactivation: Ensure that the user is active and not locked or deactivated. If the user is inactive, reactivate the user.
  
  
  Transport Issues: If the issue is related to a transport, ensure that all relevant changes have been properly transported across the systems.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Refer to the official SAP documentation for SAPconnect and user management for more detailed instructions on configuration and troubleshooting.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SO888 error message in your SAP system.