How To Fix SO890 - Search firstly for shared distribution lists

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 890

• Message text: Search firstly for shared distribution lists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO890 - Search firstly for shared distribution lists ?

  The SAP error message SO890 ("Search firstly for shared distribution lists") typically occurs when you are trying to send an email or use a distribution list in SAP, and the system is prompting you to first search for shared distribution lists before proceeding. This error is often related to the configuration of distribution lists in the SAP system.
  Cause:
  
  Missing Shared Distribution Lists: The system is unable to find the specified distribution list because it is not shared or does not exist in the context you are trying to use it.
  User Permissions: The user may not have the necessary permissions to access certain distribution lists.
  Configuration Issues: There may be issues with the configuration of the distribution lists in the SAP system.
  
  Solution:
  
  
  Search for Shared Distribution Lists:
  
  Go to the transaction code where you encountered the error (e.g., SO10 for text management).
  Use the search functionality to look for shared distribution lists. Ensure you are searching in the correct context (e.g., by using the appropriate filters).
  
  
  
  Check Distribution List Configuration:
  
  Ensure that the distribution lists you are trying to use are properly configured and shared. You may need to check with your SAP administrator to verify this.
  If you are creating a new distribution list, ensure that it is marked as shared.
  
  
  
  User Permissions:
  
  Verify that your user account has the necessary permissions to access and use the distribution lists. If not, contact your SAP security administrator to request the appropriate access.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing distribution lists and resolving related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing text elements) and SO12 (for managing distribution lists).
  SAP Notes: Check SAP Notes for any known issues or patches related to distribution lists and email functionality.
  User Training: Ensure that users are trained on how to properly use and manage distribution lists within the SAP system.
  
  By following these steps, you should be able to resolve the SO890 error and successfully work with distribution lists in SAP.