Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SO869 - LDAP service requires strict authorizations


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 869

  • Message text: LDAP service requires strict authorizations

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO869 - LDAP service requires strict authorizations ?

    The SAP error message SO869, which states "LDAP service requires strict authorizations," typically occurs when there are issues related to the authorization settings for the LDAP (Lightweight Directory Access Protocol) service in the SAP system. This error indicates that the system is enforcing strict authorization checks, and the user or service account attempting to access the LDAP service does not have the necessary permissions.

    Cause:

    1. Authorization Issues: The user or service account does not have the required authorizations to access the LDAP service.
    2. Configuration Settings: The LDAP service may be configured to require strict authorization checks, which can lead to this error if the necessary roles or permissions are not assigned.
    3. User Roles: The user may not have the appropriate roles assigned in the SAP system that allow access to the LDAP service.

    Solution:

    To resolve the SO869 error, you can follow these steps:

    1. Check User Authorizations:

      • Ensure that the user or service account has the necessary authorizations to access the LDAP service. This can be done by checking the roles assigned to the user in transaction SU01 (User Maintenance).
      • Look for roles that include the necessary authorization objects related to LDAP access.
    2. Adjust LDAP Configuration:

      • If you have access to the LDAP configuration settings, check if the strict authorization requirement can be modified. This may involve changing settings in the SAP system or the LDAP server configuration.
    3. Assign Required Roles:

      • If the user lacks the necessary roles, assign the appropriate roles that include access to the LDAP service. Common roles that may be required include those related to user management and directory services.
    4. Test the Connection:

      • After making changes, test the connection to the LDAP service again to ensure that the error is resolved.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to LDAP integration for specific guidance on required authorizations and configurations.
    6. Contact SAP Support:

      • If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:

      • SU01 - User Maintenance
      • PFCG - Role Maintenance
      • SO10 - SAPscript Text Management (for checking text objects related to LDAP)
    • Authorization Objects:

      • Check for authorization objects like S_USER_AUTH, S_USER_PRO, and others that may be relevant to LDAP access.
    • SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify and resolve the cause of the SO869 error in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author