How To Fix SO832 - Quantity restriction exceeded in LDAP service

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 832

• Message text: Quantity restriction exceeded in LDAP service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO832 - Quantity restriction exceeded in LDAP service ?

  The SAP error message SO832, which states "Quantity restriction exceeded in LDAP service," typically occurs when there is an issue with the configuration of the LDAP (Lightweight Directory Access Protocol) service in SAP. This error indicates that the number of entries being processed or retrieved from the LDAP directory exceeds the limits set by the LDAP server or the configuration in SAP.
  Causes:
  
  LDAP Server Limits: The LDAP server may have restrictions on the number of entries that can be returned in a single query. This is often set to prevent performance issues.
  SAP Configuration: The SAP system may be configured to request more entries than the LDAP server allows.
  Network Issues: Sometimes, network issues can lead to incomplete data retrieval, which may trigger this error.
  Inefficient Queries: The queries being sent to the LDAP server may be too broad, resulting in a large number of entries being requested.
  
  Solutions:
  
  Adjust LDAP Server Limits: If you have access to the LDAP server configuration, consider increasing the limits on the number of entries that can be returned in a single query. This may involve changing settings in the LDAP server configuration files.
  Modify SAP Configuration: Review the SAP configuration for LDAP integration. You may need to adjust the settings to limit the number of entries requested. This can often be done in transaction code SO16 or SO10, depending on your SAP version.
  Optimize Queries: If possible, refine the LDAP queries to be more specific, thereby reducing the number of entries returned. This can help avoid hitting the limit.
  Batch Processing: If the application allows, consider implementing batch processing to retrieve entries in smaller chunks rather than all at once.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between SAP and the LDAP server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration and the specific error message SO832 for any patches or updates that may address this issue.
  Documentation: Review the SAP documentation on LDAP integration for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details about your configuration and the specific circumstances under which the error occurs.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the SO832 error in your SAP system.