How To Fix SO831 - *** Additional service messages (LDAP) ***


SO831 - Overview

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 831

  • Message text: *** Additional service messages (LDAP) ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SO831 - *** Additional service messages (LDAP) *** ?
    The SAP error message SO831, which indicates "Additional service messages (LDAP)," typically relates to issues with the LDAP (Lightweight Directory Access Protocol) configuration in the SAP system. This error can occur when there are problems with the connection to the LDAP server or when the LDAP server is not responding as expected.
    Causes:
    
    Connection Issues: The SAP system may not be able to connect to the LDAP server due to network issues, incorrect server address, or firewall settings.
    Authentication Problems: Incorrect credentials or authentication methods may prevent successful communication with the LDAP server.
    Configuration Errors: Misconfiguration in the SAP system's LDAP settings, such as incorrect port numbers, base DN (Distinguished Name), or search filters.
    LDAP Server Issues: The LDAP server itself may be down, misconfigured, or experiencing performance issues.
    SSL/TLS Issues: If the connection to the LDAP server is secured using SSL/TLS, there may be issues with certificates or encryption settings.
    
    Solutions:
    
    Check Network Connectivity: Ensure that the

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