How To Fix SO770 - Your authorization does not permit this LDAP operation

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 770

• Message text: Your authorization does not permit this LDAP operation

What causes this issue?

The LDAP directory logon is performed with a user name and password.
When accessing data, the LDAP directory checks whether the user is
allowed to execute this operation. This check has given a negative
result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Log off and log on again under a user ID, for which the required
operation is allowed. It may also be necessary for the administrator to
change the LDAP directory access rights.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO770 - Your authorization does not permit this LDAP operation ?

  The SAP error message SO770, which states "Your authorization does not permit this LDAP operation," typically occurs when a user attempts to perform an operation related to LDAP (Lightweight Directory Access Protocol) that they do not have the necessary permissions for. This can happen in various contexts, such as when trying to access or modify user data in an LDAP directory from within the SAP system.
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorizations to perform the LDAP operation. This could be due to missing roles or permissions in the SAP system.
  LDAP Configuration Issues: There may be issues with the configuration of the LDAP connection in the SAP system, which could restrict certain operations.
  User Account Restrictions: The user account being used may have restrictions that prevent certain LDAP operations.
  Role Assignment: The roles assigned to the user may not include the necessary permissions for LDAP operations.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to perform the LDAP operation.
  Use transaction code SU53 to analyze the authorization check after the error occurs. This will show which authorizations are missing.
  
  
  
  Adjust Roles and Permissions:
  
  If the user lacks the necessary authorizations, work with your SAP security team to assign the appropriate roles that include LDAP operation permissions.
  Common roles that may be required include those related to user management or directory services.
  
  
  
  Review LDAP Configuration:
  
  Check the LDAP configuration settings in the SAP system (transaction SO10 for LDAP settings). Ensure that the connection to the LDAP server is correctly configured and that the user has the necessary access rights on the LDAP server itself.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to LDAP integration and authorization issues. This can provide specific guidance based on the version of SAP you are using.
  
  
  
  Testing:
  
  After making changes to roles or configurations, test the LDAP operation again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  LDAP Documentation: Review LDAP documentation for your specific LDAP server (e.g., Active Directory, OpenLDAP) to understand the permissions and roles required for operations.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.