How To Fix SO694 - Problems during backgr. processing of send operation: & with SY-subrc &

SO694 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 694

• Message text: Problems during backgr. processing of send operation: & with SY-subrc &

What causes this issue?

Problems occurred when starting the send process as background job.

System Response

The background job could not be started.

How to fix this error?

Contact your system administrator. Try repeating the send process.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO694 - Problems during backgr. processing of send operation: & with SY-subrc & ?

  The SAP error message SO694 indicates that there was a problem during the background processing of a send operation, typically related to the SAPconnect (SAPoffice) functionality. This error can occur in various scenarios, such as when sending emails, faxes, or other forms of communication from the SAP system.
  
  Cause:
  The error message SO694 can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration (transaction SCOT) can lead to failures in sending messages.
  Network Problems: Issues with the network connection or mail server can prevent messages from being sent.
  Authorization Issues: The user or background job may not have the necessary authorizations to perform the send operation.
  System Errors: Internal errors or inconsistencies in the SAP system can also lead to this error.
  Message Format Issues: Problems with the format of the message being sent (e.g., invalid email addresses, unsupported formats) can cause failures.
  
  
  Solution:
  To resolve the SO694 error, you can take the following