How To Fix SO696 - Organizational unit "&" could not be expanded

SO696 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 696

• Message text: Organizational unit "&" could not be expanded

What causes this issue?

A organizational unit could not be expanded because either it was
incorrectly maintained or because no user is (currently) assigned to it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO696 - Organizational unit "&" could not be expanded ?

  The SAP error message SO696 indicates that the system is unable to expand or retrieve information for a specified organizational unit. This can occur in various contexts, such as when trying to access organizational structures, roles, or other related data in SAP.
  Causes:
  
  Invalid Organizational Unit: The organizational unit specified may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified organizational unit.
  Data Inconsistencies: There may be inconsistencies or corruption in the organizational structure data.
  
  Configuration Issues: The organizational unit may not be properly configured in the system.
  Transport Issues: If the organizational unit was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Organizational Unit: Verify that the organizational unit specified in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., PPOME for organizational management) and checking