How To Fix SO656 - SAPcomm server incorrectly or not yet configured

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 656

• Message text: SAPcomm server incorrectly or not yet configured

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please refer to the "SAP Communications Server" manual for information
on how to configure SAPcomm.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO656 - SAPcomm server incorrectly or not yet configured ?

  The SAP error message SO656, which states "SAPcomm server incorrectly or not yet configured," typically indicates an issue with the configuration of the SAPconnect (SAPcomm) settings in your SAP system. This error can occur when the system is unable to send or receive emails or faxes due to misconfiguration.
  Causes:
  
  Incomplete Configuration: The SAPconnect settings may not be fully configured in the system.
  Missing Parameters: Required parameters for the SAPconnect configuration may be missing or incorrectly set.
  Authorization Issues: The user may not have the necessary authorizations to access the SAPconnect settings.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the mail server.
  Incorrect Mail Server Settings: The SMTP server settings may be incorrect or the server may be down.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration).
  Verify that the settings for the communication method (e.g., SMTP for email) are correctly configured.
  Ensure that the necessary nodes (e.g., SMTP node) are activated.
  
  
  
  Review Parameters:
  
  Check the parameters in the SCOT transaction, such as the SMTP server address, port number, and authentication details.
  Ensure that the "Send" and "Receive" settings are properly configured.
  
  
  
  Test Connection:
  
  Use the Test Connection feature in SCOT to check if the SAP system can connect to the mail server.
  If the test fails, investigate network connectivity and server availability.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and configure SAPconnect settings.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SAPconnect configuration for specific guidance and troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Outbound Emails
  SLG1: Application Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SAPconnect configuration.
  
  
  Documentation: Review the official SAP Help documentation for detailed instructions on configuring SAPconnect.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SO656 error message in your SAP system.