How To Fix SO654 - Document <&> could not be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 654

• Message text: Document <&> could not be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO654 - Document <&> could not be sent ?

  The SAP error message SO654, which states "Document <&> could not be sent," typically occurs when there is an issue with sending documents via SAP's communication methods, such as email or fax. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect Configuration: The output type or communication method may not be configured correctly in the system.
  Missing or Incorrect Recipient Information: The recipient's email address or fax number may be missing or incorrectly formatted.
  Document Not Generated: The document you are trying to send may not have been generated successfully.
  Authorization Issues: The user may not have the necessary authorizations to send documents.
  SMTP 
  Configuration Issues: If sending via email, there may be issues with the SMTP configuration in the SAP system.
  Network Issues: There may be network connectivity issues preventing the document from being sent.
  Document Size Limitations: The document may exceed size limits set by