How To Fix SO653 - Select a transmission option

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 653

• Message text: Select a transmission option

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO653 - Select a transmission option ?

  The SAP error message SO653 ("Select a transmission option") typically occurs when you are trying to send an email or a document via SAP, and the system requires you to specify how the transmission should be handled. This error often arises in the context of using SAP's communication functions, such as sending emails through the SAPconnect interface.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Transmission Method: The user has not selected a transmission method (e.g., email, fax, etc.) for sending the document.
  Configuration Issues: The SAP system may not be properly configured to handle the selected transmission method.
  User Authorization: The user may not have the necessary authorizations to send documents using the specified transmission method.
  
  Solution:
  To resolve the SO653 error, you can take the following steps:
  
  
  Select a Transmission Option:
  
  When prompted with the error, ensure that you select a valid transmission method from the available options. This is usually done in the dialog box that appears when you attempt to send the document.
  
  
  
  Check Configuration:
  
  Ensure that the SAPconnect settings are correctly configured. This includes checking the settings for email, fax, or other communication methods in transaction code SCOT (SAPconnect Administration).
  Verify that the SMTP settings are correctly set up if you are using email as the transmission method.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to send documents via the selected transmission method. This can be done by reviewing the user's roles and authorizations in transaction code SU01.
  
  
  
  Review Output Type:
  
  If you are working with a specific output type (e.g., for invoices, purchase orders), ensure that the output type is correctly configured to allow for the selected transmission method.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the document can be sent without encountering the error again.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Outgoing Emails
  NACE: Output Types Configuration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring SAPconnect and managing output types.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  By following these steps, you should be able to resolve the SO653 error and successfully send your documents through the desired transmission method.