How To Fix SO620 - ******************* Communications Interface ****************************

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 620

• Message text: ******************* Communications Interface ****************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO620 - ******************* Communications Interface **************************** ?

  The SAP error message SO620 typically indicates a problem with the communications interface, often related to issues with the SAPconnect configuration or the underlying network settings. This error can occur in various scenarios, such as when sending emails, faxes, or other forms of communication through SAP.
  Causes of SO620 Error
  
  
  Incorrect Configuration: The SAPconnect settings may not be configured correctly. This includes settings for SMTP servers, ports, or other communication parameters.
  
  
  Network Issues: There may be network connectivity problems preventing SAP from reaching the external communication server (e.g., SMTP server for emails).
  
  
  Authorization Issues: The user or system may not have the necessary authorizations to send messages through the configured communication interface.
  
  
  Service Availability: The external service (like an email server) may be down or not reachable.
  
  
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between SAP and the external service.
  
  
  Solutions to SO620 Error
  
  
  Check Configuration:
  
  Go to transaction code SCOT (SAPconnect) and