How To Fix SO609 - You do not have a sender address in the chosen communication method

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 609

• Message text: You do not have a sender address in the chosen communication method

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO609 - You do not have a sender address in the chosen communication method ?

  The SAP error message SO609, which states "You do not have a sender address in the chosen communication method," typically occurs when you are trying to send an email or use another communication method in SAP, but the system cannot find a valid sender address configured for the user or the communication method being used.
  Cause:
  
  Missing Sender Address: The user does not have a valid email address or sender address configured in their user profile.
  Incorrect Communication Method: The communication method selected does not have a sender address associated with it.
  User Profile Issues: The user profile may not be properly set up or may be missing necessary information.
  Authorization Issues: The user may not have the necessary authorizations to send messages using the selected communication method.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and click on "Display" or "Change."
  Navigate to the "Address" tab and ensure that a valid email address is entered in the "Internet" field.
  
  
  
  Check Communication Method:
  
  Ensure that the communication method you are trying to use (e.g., email) is correctly configured in the system.
  You can check the configuration in transaction SCOT (SAPconnect Administration) to ensure that the communication method is active and properly set up.
  
  
  
  Maintain Sender Address:
  
  If you are using a specific communication method, ensure that a sender address is maintained for that method. This can often be done in the configuration settings for the communication method.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to send messages. This can be checked in transaction SU53 after attempting to send the message to see if there are any authorization issues.
  
  
  
  Contact System Administrator:
  
  If you are unable to resolve the issue, it may be necessary to contact your SAP system administrator or support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to SAPconnect and communication methods for more detailed configuration steps.
  
  By following these steps, you should be able to resolve the SO609 error and successfully send messages using the desired communication method in SAP.