How To Fix SO611 - Proposed recipient & no longer exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 611

• Message text: Proposed recipient & no longer exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO611 - Proposed recipient & no longer exists ?

  The SAP error message SO611, which states "Proposed recipient & no longer exists," typically occurs when you are trying to send an email or a message to a recipient that is no longer valid in the system. This can happen for several reasons, such as:
  Causes:
  
  Deleted User: The recipient's user account has been deleted from the SAP system.
  Inactive User: The user account is inactive or locked.
  Incorrect Email Address: The email address associated with the recipient is incorrect or has been changed.
  User Not Maintained: The user has not been properly maintained in the SAP system, meaning their details are missing or incomplete.
  Organizational Changes: Changes in the organizational structure may have led to the removal or reassignment of the user.
  
  Solutions:
  
  
  Check User Status:
  
  Go to transaction code SU01 (User Maintenance) and check if the recipient's user ID exists and is active.
  If the user is inactive, you may need to reactivate the account.
  
  
  
  Verify Email Address:
  
  Ensure that the email address associated with the user is correct. You can check this in the user profile in SU01 or SU10 (Mass User Maintenance).
  
  
  
  Recreate User:
  
  If the user has been deleted, you may need to recreate the user account with the correct details.
  
  
  
  Update Recipient List:
  
  If the recipient is part of a distribution list or a workflow, ensure that the list is updated to reflect current users.
  
  
  
  Check Organizational Assignments:
  
  If there have been recent changes in the organization, verify that the user is still assigned to the correct roles and responsibilities.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU10, PFCG (Role Maintenance), and SWI1 (Work Item Selection) for managing users and roles.
  User Management: Regularly review user accounts and their statuses to prevent such issues from occurring in the future.
  Documentation: Keep documentation of user changes and organizational structure updates to track any modifications that may affect user access.
  
  By following these steps, you should be able to resolve the SO611 error and ensure that messages are sent to valid recipients in the SAP system.