How To Fix SO608 - None of the selected send processes are currently in the queue

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 608

• Message text: None of the selected send processes are currently in the queue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO608 - None of the selected send processes are currently in the queue ?

  The SAP error message SO608 ("None of the selected send processes are currently in the queue") typically occurs in the context of the SAPconnect (SCOT) transaction, which is used for configuring and managing communication between SAP systems and external systems (like email, fax, etc.). This error indicates that there are no processes available to handle the sending of messages.
  Causes:
  
  No Active Send Processes: The most common cause is that there are no active send processes available in the queue. This can happen if the processes are not started or have crashed.
  Configuration Issues: There may be configuration issues in the SAPconnect settings that prevent the send processes from being recognized or started.
  System Load: If the system is under heavy load, it may not be able to allocate resources to start the send processes.
  Authorization Issues: The user may not have the necessary authorizations to access or start the send processes.
  Queue Management: The queue management settings may not be properly configured, leading to issues in processing messages.
  
  Solutions:
  
  
  Check Send Processes:
  
  Go to transaction SCOT and check the status of the send processes. Ensure that they are active.
  If they are not active, you can start them manually.
  
  
  
  Start Send Processes:
  
  In SCOT, navigate to the "Send Processes" tab and check if the processes are running. If not, you can start them from this interface.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the communication method (e.g., SMTP for email) is correctly set up. Check the settings under SCOT and ensure that the necessary parameters are configured.
  
  
  
  Check System Load:
  
  Monitor the system performance to ensure that it is not overloaded. If the system is under heavy load, consider optimizing performance or scheduling message sending during off-peak hours.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and manage the send processes. You may need to consult with your SAP security team.
  
  
  
  Queue Management:
  
  Check the queue management settings in transaction SOST to ensure that messages are being processed correctly. Look for any stuck messages that may be causing issues.
  
  
  
  Restart SAP Services:
  
  If the issue persists, consider restarting the SAP services or the application server to refresh the processes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect - Configuration and Management
  SOST: Display SAPconnect Send Requests
  SM37: Job Monitoring - Check for any background jobs related to sending processes.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message. You can search the SAP Support Portal for updates or patches.
  
  
  Documentation: Review the official SAP documentation for SAPconnect and related communication methods for best practices and troubleshooting steps.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP Basis team for further assistance.