How To Fix SO564 - Document type specified must not be used

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 564

• Message text: Document type specified must not be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO564 - Document type specified must not be used ?

  The SAP error message SO564 ("Document type specified must not be used") typically occurs when there is an issue with the document type being used in a transaction. This error is often related to the configuration of document types in the SAP system, particularly in the context of sales orders, delivery documents, or other related transactions.
  Causes:
  
  Incorrect Document Type: The document type specified in the transaction is not allowed for the operation being performed.
  Configuration Issues: The document type may not be properly configured in the system, or it may have been marked as inactive or obsolete.
  Authorization Issues: The user may not have the necessary authorizations to use the specified document type.
  Business Rules: Certain business rules or settings may restrict the use of specific document types under certain conditions.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings for document types in the relevant module (e.g., Sales and Distribution, Materials Management).
  Ensure that the document type you are trying to use is active and properly configured.
  
  
  
  Use a Different Document Type:
  
  If the document type you are trying to use is not allowed, consider using an alternative document type that is valid for the transaction.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to use the specified document type.
  
  
  
  Consult with SAP Support or Functional Team:
  
  If you are unable to resolve the issue, consult with your SAP functional team or SAP support for further assistance. They can provide insights into the specific configuration and business rules that may be affecting the document type.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, check if any custom logic is affecting the document type validation.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to use specific transaction codes to access document type configuration (e.g., VOTXN for Sales Document Types).
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional context.
  Documentation: Review SAP documentation related to document types in the specific module you are working with to understand the rules and configurations.
  
  By following these steps, you should be able to identify the cause of the SO564 error and implement a solution to resolve it.