How To Fix SO474 - CUA active; address is read-only and can be edited only in user admin.

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 474

• Message text: CUA active; address is read-only and can be edited only in user admin.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO474 - CUA active; address is read-only and can be edited only in user admin. ?

  The SAP error message SO474 indicates that the Central User Administration (CUA) is active, and the address data for the user is read-only in the current system. This means that you cannot edit the user address information directly in the child system where you are trying to make the changes. Instead, you need to make these changes in the central system where the CUA is configured.
  Cause:
  The error occurs because:
  
  CUA Configuration: The Central User Administration (CUA) is set up in your SAP landscape, which centralizes user management. When CUA is active, user data (including address information) is managed from the central system.
  Read-Only Status: In the child system, the user data is marked as read-only, meaning that any changes must be made in the central system.
  
  Solution:
  To resolve this issue, follow these steps:
  
  Access the Central System: Log in to the central system where the CUA is configured.
  Navigate to User Administration: Use transaction code SU01 to access the user management screen.
  Edit User Information:
  
  Enter the user ID of the user whose address you want to edit.
  Click on the "Address" tab.
  Make the necessary changes to the address information.
  
  
  Save Changes: After making the changes, save the user data.
  Synchronize Changes: The changes made in the central system will be synchronized to the child systems automatically, depending on the CUA configuration.
  
  Related Information:
  
  CUA Overview: Central User Administration allows for centralized management of user accounts across multiple SAP systems. It simplifies user administration by allowing changes to be made in one place.
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to change multiple users)
  SCUA: CUA Administration
  
  
  Documentation: Refer to SAP Help documentation for more details on CUA configuration and user management.
  Authorization: Ensure that you have the necessary authorizations to make changes in the central system.
  
  If you continue to experience issues or if the changes do not reflect in the child system, you may need to check the CUA configuration or consult with your SAP Basis team for further assistance.