How To Fix SO475 - Function is only possible for active users using user management

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 475

• Message text: Function is only possible for active users using user management

What causes this issue?

Changes to active BCS users are only possible in user administration.
This ensures consistency between the SAP user and BCS user as both users
can only be changes together.

System Response

How to fix this error?

To change the active BCS user, use the functions in the user
administration. If you use "central user administration", then you must
make the changes on the central instance.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO475 - Function is only possible for active users using user management ?

  The SAP error message SO475 ("Function is only possible for active users using user management") typically occurs when you attempt to perform an action related to user management (such as changing user settings, roles, or profiles) for a user who is not currently active in the system. This can happen for various reasons, such as the user being locked, deactivated, or not having the necessary authorizations.
  Causes:
  
  Inactive User: The user account you are trying to manage is inactive or has been locked.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  User Management Settings: The system settings for user management may not allow certain actions for inactive users.
  User Deletion: The user may have been deleted from the system.
  
  Solutions:
  
  
  Check User Status:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the username and check the status of the user. Ensure that the user is active and not locked.
  
  
  
  Unlock User:
  
  If the user is locked, you can unlock the user by selecting the "Unlock" option in the user maintenance screen.
  
  
  
  Activate User:
  
  If the user is inactive, you can activate the user by ensuring that the user is properly set up and not marked for deletion.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action you are trying to execute. You can check this in transaction SU53 to see if there are any authorization issues.
  
  
  
  Consult with Basis Team:
  
  If you are unsure about the user status or if the issue persists, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Check User Management Settings:
  
  Review the user management settings in your SAP system to ensure that they are configured correctly to allow actions on user accounts.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with user roles, profiles, and authorizations.
  SAP Notes: Check SAP Notes for any specific patches or updates related to user management and error SO475.
  
  By following these steps, you should be able to resolve the SO475 error and manage user accounts effectively in your SAP system.