How To Fix SO463 - No standard communication method defined for address


SO463 - Overview

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 463

  • Message text: No standard communication method defined for address

  • Show details Hide details
  • What causes this issue?

    An address was chosen which does not have standard communication.

    System Response

    It is not possible to send documents to the address.

    How to fix this error?

    If you have maintenance authorization for address management, maintain
    a standard communication for the address. Otherwise contact your
    administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO463 - No standard communication method defined for address ?
    The SAP error message SO463, which states "No standard communication method defined for address," typically occurs when there is an issue with the communication methods set up for a specific address in the SAP system. This error is often encountered in scenarios involving communication with business partners, such as customers or vendors, where the system expects a defined method of communication (like email, fax, or phone) but cannot find one.
    
    Cause: Missing Communication Method: The address in question does not have a standard communication method defined. This could be due to incomplete master data for the business partner. Incorrect Configuration: The communication methods may not be properly configured in the system. Data Inconsistency: There may be inconsistencies or errors in the master data records for the business partner.
    Solution: Check Business Partner Master Data: Go to the transaction code BP (Business Partner) and check the master data for the relevant business partner. Ensure that there is a valid

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