How To Fix SO425 - Size of document exceeds permitted size; import was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 425

• Message text: Size of document exceeds permitted size; import was cancelled

What causes this issue?

When the document is imported, the size is checked. The document is too
large to import. The import was terminated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have questions, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO425 - Size of document exceeds permitted size; import was cancelled ?

  The SAP error message SO425 ("Size of document exceeds permitted size; import was cancelled") typically occurs when you are trying to import a document (such as an attachment or a file) into the SAP system, and the size of that document exceeds the maximum allowed size configured in the system.
  Cause:
  
  Document Size Limit: The primary cause of this error is that the document you are trying to import exceeds the maximum size limit set in the SAP system for document attachments.
  Configuration Settings: The size limits can be configured in various places within SAP, such as in the settings for the specific application or in the general system settings.
  
  Solution:
  To resolve the SO425 error, you can take the following steps:
  
  
  Check Document Size: Verify the size of the document you are trying to import. If it exceeds the limit, consider reducing the size of the document (e.g., compressing images, reducing file quality, etc.).
  
  
  Increase Size Limit:
  
  If you have the necessary authorizations, you can increase the maximum allowed size for document imports. This can typically be done in the following ways:
  
  Transaction Code OAC0: This transaction allows you to configure the settings for the ArchiveLink. You can adjust the maximum size for documents.
  Transaction Code OAC3: This transaction allows you to set the maximum size for attachments in the SAP system.
  Transaction Code SCOT: If the document is being sent via email, you may need to check the settings for the SMTP configuration.
  
  
  
  
  
  Consult Documentation: Refer to the SAP documentation or help files for specific instructions on how to adjust the settings for your version of SAP.
  
  
  Contact SAP Support: If you are unable to resolve the issue or if you do not have the necessary permissions to change the settings, consider reaching out to your SAP Basis team or SAP support for assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error.
  System Performance: Be cautious when increasing size limits, as larger documents can impact system performance and storage.
  User Training: Ensure that users are aware of the document size limits and provide training on how to manage document sizes effectively.
  
  By following these steps, you should be able to resolve the SO425 error and successfully import your document into the SAP system.