How To Fix SO423 - Error occurred during export

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 423

• Message text: Error occurred during export

What causes this issue?

An error occured during the export of a file from SAPoffice.

System Response

The export was not carried out.

How to fix this error?

This error message indicates a SAP-GUI problem during export.
Report the error to your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO423 - Error occurred during export ?

  The SAP error message SO423 ("Error occurred during export") typically occurs when there is an issue with the export of data, often related to the SAP Office Integration or when sending documents via SAPconnect. This error can arise due to various reasons, including configuration issues, network problems, or issues with the document itself.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration or in the output device settings can lead to this error.
  Network Problems: If there are connectivity issues between the SAP system and the email server or file system, the export may fail.
  Document Issues: The document being exported may be corrupted or in an unsupported format.
  Authorization Issues: The user may not have the necessary permissions to perform the export operation.
  System Resource Limitations: Insufficient memory or disk space on the server can also cause export failures.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the settings in transaction SCOT (SAPconnect) to ensure that the email settings are correctly