How To Fix SO355 - Shared distribution list & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 355

• Message text: Shared distribution list & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO355 - Shared distribution list & does not exist ?

  The SAP error message SO355 indicates that a shared distribution list does not exist. This typically occurs when you attempt to use a distribution list that has not been created or is not accessible in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Distribution List: The distribution list you are trying to access has not been created in the system.
  Authorization Issues: You may not have the necessary permissions to view or use the distribution list.
  Incorrect Input: The name or ID of the distribution list may have been entered incorrectly.
  Deleted or Inactive List: The distribution list may have been deleted or marked as inactive.
  
  Solutions:
  
  
  Verify the Distribution List:
  
  Check if the distribution list exists by navigating to the relevant transaction (e.g., SO10 for text management) and searching for the list.
  Ensure that you are using the correct name or ID.
  
  
  
  Create the Distribution List:
  
  If the list does not exist, you can create a new shared distribution list using the appropriate transaction (e.g., SO10).
  Ensure that you have the necessary permissions to create a distribution list.
  
  
  
  Check Authorizations:
  
  Verify that you have the required authorizations to access the distribution list. You may need to contact your SAP security administrator to check your roles and permissions.
  
  
  
  Consult with IT Support:
  
  If you believe the distribution list should exist, consult with your IT support team or SAP administrator to investigate further. They can check the system logs and configurations.
  
  
  
  Review System Settings:
  
  Ensure that the settings for shared distribution lists are correctly configured in your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing text objects) and SU01 (for user management) to check authorizations.
  SAP Notes: Check SAP Notes for any known issues or patches related to distribution lists.
  Documentation: Refer to SAP documentation for guidelines on creating and managing distribution lists.
  
  By following these steps, you should be able to resolve the SO355 error and successfully work with shared distribution lists in SAP.