How To Fix SO297 - The authorization for maximum recipient number is incorrectly maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 297

• Message text: The authorization for maximum recipient number is incorrectly maintained

What causes this issue?

The administrator has incorrectly maintained the authorization to send
to this number of recipients. For example, the range may have been
specified, but the numbers entered right-aligned or instead of a range,
only one number may have been entered.

System Response

At the time of sending the authorization is not recognized.

How to fix this error?

Notify your administrator, who must maintain the fields as in their F1
help.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO297 - The authorization for maximum recipient number is incorrectly maintained ?

  The SAP error message SO297 indicates that there is an issue with the authorization settings related to the maximum number of recipients for a particular action, such as sending emails or notifications. This error typically arises when the number of recipients exceeds the limit set in the authorization profile for the user or role attempting to perform the action.
  
  Cause:
  
  Authorization Profile Limitations: The user’s authorization profile may have a limit on the maximum number of recipients that can be specified for certain actions (like sending emails).
  Configuration Settings: The system configuration may have a predefined limit for the maximum number of recipients that can be processed in a single action.
  Role Assignment: The user may not have the necessary roles or permissions assigned to allow for a higher number of recipients.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Go to transaction code SU53 immediately after the error occurs to see the authorization check that failed.
  Review the user’s roles and