How To Fix SO217 - User <&> cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 217

• Message text: User <&> cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO217 - User <&> cannot be read ?

  The SAP error message SO217, which states "User <&> cannot be read," typically occurs when there is an issue with user authorization or when the user master record is not accessible. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  User Master Record Issues: The user master record for the specified user may be locked, deleted, or not created properly.
  Authorization Problems: The user executing the transaction may not have the necessary authorizations to read the user master data.
  Profile Issues: The user might not have the correct profiles assigned that allow access to the required data.
  System Configuration: There may be issues with the system configuration or settings that prevent access to user data.
  Database Issues: There could be underlying database issues that prevent the retrieval of user information.
  
  Solutions:
  
  
  Check User Master Record:
  
  Use transaction code SU01 to check the user master record for the specified user. Ensure that the user is active and not locked.
  If the user is locked, unlock the user.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. You can check this using transaction code SU53 to analyze authorization failures.
  If necessary, adjust the user’s roles and profiles using transaction code PFCG.
  
  
  
  Check User Profiles:
  
  Ensure that the user has the correct profiles assigned. You can do this in transaction SU01 under the "Profiles" tab.
  
  
  
  Review System Configuration:
  
  Check if there are any system-wide settings or configurations that might be affecting user access. This may involve consulting with your SAP Basis team.
  
  
  
  Database Check:
  
  If you suspect a database issue, consult with your database administrator to check for any inconsistencies or errors in the database.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  
  SAP Documentation: Refer to the official SAP documentation for user management and authorization concepts for more detailed information.
  
  
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.