How To Fix SO215 - User <&> cannot be changed (display mode)

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 215

• Message text: User <&> cannot be changed (display mode)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO215 - User <&> cannot be changed (display mode) ?

  The SAP error message SO215 indicates that a user is in display mode and cannot be changed. This typically occurs when you are trying to modify user settings or details in a transaction where the user is currently set to display mode, meaning that the system does not allow any changes to be made.
  Cause:
  
  Display Mode: The user is currently in display mode, which restricts any modifications to their settings.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the user profile.
  User Lock: The user account may be locked or inactive, preventing any changes.
  Transaction Restrictions: The transaction you are using may have restrictions that prevent changes to certain user attributes.
  
  Solution:
  
  Switch to Change Mode: If you have the necessary permissions, switch the transaction from display mode to change mode. This is usually done by selecting the appropriate option in the SAP GUI.
  Check Authorizations: Ensure that you have the required authorizations to make changes to user settings. You may need to contact your SAP security administrator to verify your permissions.
  Unlock User Account: If the user account is locked, you will need to unlock it. This can typically be done by an administrator using transaction SU01 (User Maintenance).
  Use the Correct Transaction: Make sure you are using the correct transaction code that allows for user modifications. For example, use SU01 for user maintenance.
  Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  
  
  User Roles: Ensure that the user has the appropriate roles assigned to allow for changes.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user management and error messages.
  
  If you continue to experience issues, it may be beneficial to reach out to your SAP support team for further troubleshooting and assistance.