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How To Fix SO211 - User <&> cannot be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 211

  • Message text: User <&> cannot be deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO211 - User <&> cannot be deleted ?

    The SAP error message SO211 indicates that a user cannot be deleted due to certain constraints or conditions. This error typically arises when attempting to delete a user from the system, but the user is still associated with various objects or has certain roles that prevent deletion.

    Causes of SO211 Error

    1. User Assignments: The user may still be assigned to roles, profiles, or organizational units that prevent deletion.
    2. Active Sessions: The user might have active sessions or transactions that are currently in progress.
    3. Dependencies: The user could be linked to other objects, such as documents, workflows, or other user-related data.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the deletion.
    5. System Settings: Certain system settings or configurations may restrict the deletion of users.

    Solutions to SO211 Error

    1. Check User Assignments:

      • Review the roles and profiles assigned to the user. You can do this using transaction code SU01 (User Maintenance).
      • Remove any roles or profiles that are associated with the user.
    2. Terminate Active Sessions:

      • Ensure that the user does not have any active sessions. You can check this using transaction code SM04 (User Overview) or AL08 (Global User Overview).
      • If there are active sessions, you may need to log them off before attempting to delete the user.
    3. Remove Dependencies:

      • Check for any dependencies or links to other objects. This may include workflows, documents, or other user-related data.
      • Remove or reassign these dependencies as necessary.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to delete the user. You may need to consult with your SAP security administrator if you lack the required permissions.
    5. System Configuration:

      • Review any system settings that may prevent user deletion. This may involve checking with your SAP Basis team or reviewing system documentation.
    6. Use Transaction SU10:

      • If you are trying to delete multiple users, consider using transaction SU10 (Mass User Maintenance) to delete users in bulk, ensuring that all prerequisites are met.

    Related Information

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SM04: User Overview
      • AL08: Global User Overview
    • SAP Notes: Check SAP Notes for any specific issues or patches related to user deletion errors. You can search for relevant notes in the SAP Support Portal.

    • Documentation: Refer to SAP Help documentation for user management and administration for more detailed procedures and guidelines.

    By following these steps, you should be able to identify the cause of the SO211 error and take appropriate actions to resolve it.

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