How To Fix SO210 - User <&> reset

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 210

• Message text: User <&> reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO210 - User <&> reset ?

  The SAP error message SO210, which states "User <&> reset," typically indicates that a user session has been reset or terminated unexpectedly. This can happen for various reasons, including network issues, session timeouts, or user-initiated actions.
  Causes:
  
  Session Timeout: The user session may have timed out due to inactivity.
  Network Issues: Connectivity problems between the client and the SAP server can lead to session resets.
  User Actions: The user may have logged out or closed the session manually.
  System Configuration: Certain system settings or configurations may lead to automatic session resets.
  Resource Limitations: If the server is under heavy load or if there are resource limitations, sessions may be terminated.
  
  Solutions:
  
  Re-login: The simplest solution is to log back into the SAP system.
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions.
  Increase Session Timeout: If session timeouts are frequent, consider increasing the session timeout settings in the SAP system configuration.
  Monitor System Performance: Check the performance of the SAP server to ensure it is not overloaded. This may involve checking system logs and resource usage.
  Review User Actions: If the reset was due to user actions, ensure that users are aware of how to properly log out or close sessions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on session management and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the session reset.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.