How To Fix SO201 - SAPoffice user <&> does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 201

  • Message text: SAPoffice user <&> does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO201 - SAPoffice user <&> does not exist ?

    The SAP error message SO201 indicates that the specified SAPoffice user does not exist in the system. This error typically occurs when you are trying to send an email or a message using SAPoffice, and the user ID you are referencing is not recognized by the system.

    Cause:

    1. Non-existent User ID: The user ID you are trying to use does not exist in the SAP system.
    2. Incorrect User ID: There may be a typo or formatting error in the user ID.
    3. User Not Maintained in SAPoffice: The user may not have been properly set up in the SAPoffice environment.
    4. User Deactivation: The user might have been deactivated or deleted from the system.

    Solution:

    1. Verify User ID: Check the user ID you are trying to use. Ensure that it is spelled correctly and follows the correct format.
    2. Check User Existence:
      • Go to transaction code SU01 (User Maintenance) and enter the user ID to see if it exists.
      • If the user does not exist, you will need to create it.
    3. Create or Maintain User:
      • If the user does not exist, create a new user using transaction code SU01.
      • If the user exists but is not maintained in SAPoffice, you may need to set up the user in the SAPoffice environment.
    4. Check User Status: Ensure that the user is active and not locked or deactivated.
    5. SAPoffice Configuration: Ensure that the SAPoffice settings are correctly configured. You can check this in transaction SO01 (SAPoffice Administration).
    6. Authorization Issues: Ensure that the user has the necessary authorizations to send messages or emails.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SO01: SAPoffice Administration
    • User Roles and Authorizations: Ensure that the user has the appropriate roles assigned to perform the actions related to SAPoffice.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to SAPoffice users and configurations.
    • Documentation: Refer to SAP documentation for more details on SAPoffice setup and user management.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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