How To Fix SO167 - Folders moved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 167

• Message text: Folders moved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO167 - Folders moved ?

  The SAP error message SO167, which states "Folders moved," typically occurs in the context of SAP ArchiveLink or when dealing with document management systems. This error indicates that the system is unable to locate a folder or document because it has been moved or deleted.
  Cause:
  
  Folder Movement: The folder that the system is trying to access has been moved to a different location or has been deleted.
  Incorrect Configuration: The configuration settings for the document management system may not be pointing to the correct folder path.
  User Permissions: The user may not have the necessary permissions to access the folder or document.
  System Updates: Changes in the system or updates may have affected the folder structure or access paths.
  
  Solution:
  
  Verify Folder Location: Check if the folder has indeed been moved or deleted. If it has been moved, update the path in the SAP system to point to the new location.
  Check Configuration Settings: Review the configuration settings in SAP ArchiveLink or the document management system to ensure they are correctly set up to point to the right folders.
  User Permissions: Ensure that the user has the necessary permissions to access the folder. This may involve checking roles and authorizations in the SAP system.
  Recreate Folder: If the folder has been deleted and is necessary for operations, consider recreating it in the original location.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version of SAP and the document management system in use.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (ArchiveLink Configuration) or OAC3 (Document Management) to manage and configure document storage.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to resolve the SO167 error and restore access to the necessary folders or documents in your SAP system.