How To Fix SO165 - Document moved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 165

• Message text: Document moved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO165 - Document moved ?

  The SAP error message SO165, which states "Document moved," typically occurs when a document (such as a sales order, delivery, or invoice) has been moved to a different status or location within the SAP system. This can happen for various reasons, including changes in document processing, archiving, or data management practices.
  Causes:
  
  Document Archiving: The document may have been archived, meaning it is no longer available in the active database but can be retrieved from the archive.
  Document Deletion: The document may have been deleted or is no longer accessible due to changes in the system.
  Status Change: The document may have been moved to a different status (e.g., from open to closed) that restricts access.
  Authorization Issues: The user may not have the necessary permissions to view the document in its current status or location.
  System Configuration Changes: Changes in system settings or configurations may affect document visibility.
  
  Solutions:
  
  Check Document Status: Verify the current status of the document in question. You can do this by using transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to see if the document is still active.
  Access Archived Documents: If the document has been archived, you may need to access the archive using transaction codes like SARA (Archive Administration) to retrieve it.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the document appears to be missing or if there are issues with system configuration, it may be necessary to consult with your IT support team or SAP Basis team for further investigation.
  Check for Deletion: If the document was deleted, you may need to check if there are any backups or if it can be restored from a previous state.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management, such as VA03, VL03N, and SARA.
  SAP Notes: Check SAP Notes for any known issues or patches related to the SO165 error message.
  Documentation: Review SAP documentation or user manuals for guidance on document management and archiving processes.
  Training: Consider training sessions for users on how to manage documents within SAP to prevent similar issues in the future.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.