How To Fix SO138 - Folder <&> is already being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 138

• Message text: Folder <&> is already being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO138 - Folder <&> is already being processed ?

  The SAP error message SO138 indicates that a folder is already being processed, which typically occurs in the context of SAP ArchiveLink or document management systems. This error can arise when multiple processes attempt to access or manipulate the same folder simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Processing: Another user or process is currently processing the same folder, which prevents your action from being completed.
  Long-Running Processes: A previous operation on the folder may still be running, causing the folder to be locked.
  System Configuration: Misconfiguration in the document management system or ArchiveLink settings can lead to this error.
  Database Locks: Database-level locks may be preventing access to the folder.
  
  Solution:
  
  Wait and Retry: If the folder is being processed by another user or process, wait for a few moments and then try again.
  Check Active Processes: Use transaction codes like SM50 or SM66 to check for active processes that might be using the folder. If you identify a long-running process, you may need to wait for it to complete or contact the user responsible.
  Review Logs: Check the application logs (transaction SLG1) for any additional information that might indicate what is causing the folder to be locked.
  System Configuration: Review the configuration settings for ArchiveLink or the document management system to ensure they are set up correctly.
  Database Administration: If you suspect a database lock, consult with your database administrator to identify and resolve any locks that may be affecting the folder.
  Restart Services: In some cases, restarting the relevant SAP services or the application server may help clear any locks or issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for sending documents), SARA (for archiving), and OAC0 (for ArchiveLink settings).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your situation.
  Documentation: Review SAP documentation on ArchiveLink and document management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.