How To Fix SO062 - Document reserved

SO062 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 062

• Message text: Document reserved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

SO062 - Details

• The SAP error message SO062, which states "Document reserved," typically occurs when a document (such as a sales order, delivery, or invoice) is locked or reserved by another user or process. This can happen for various reasons, including:
  Causes:
  
  User Lock: Another user is currently editing or processing the document.
  Background Job: A background job is running that is accessing the document.
  Transaction in Progress: The document is being processed in another transaction.
  System Lock: The document may be locked due to system settings or configurations.
  
  Solutions:
  
  Check Document Status: Verify if another user is currently working on the document. You can use transaction code SM12 to check for locks on the document.
  Wait and Retry: If the document is locked by another user, wait for them to finish their work and then try again.
  Release Locks: If you have the necessary authorizations, you can manually release the lock using transaction code SM12. Be cautious with this approach, as