How To Fix SO062 - Document reserved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 062

• Message text: Document reserved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO062 - Document reserved ?

  The SAP error message SO062, which states "Document reserved," typically occurs when a document (such as a sales order, delivery, or invoice) is locked or reserved by another user or process. This can happen for various reasons, including:
  Causes:
  
  User Lock: Another user is currently editing or processing the document.
  Background Job: A background job is running that is accessing the document.
  Transaction in Progress: The document is being processed in another transaction.
  System Lock: The document may be locked due to system settings or configurations.
  
  Solutions:
  
  Check Document Status: Verify if another user is currently working on the document. You can use transaction code SM12 to check for locks on the document.
  Wait and Retry: If the document is locked by another user, wait for them to finish their work and then try again.
  Release Locks: If you have the necessary authorizations, you can manually release the lock using transaction code SM12. Be cautious with this approach, as it may disrupt another user's work.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the document. If a job is running, you may need to wait for it to complete.
  Contact Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may have additional tools or permissions to investigate and resolve the lock.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM37: Monitor background jobs.
  SE11: Check the data dictionary for the document type.
  
  
  Documentation: Refer to SAP Help documentation for more details on document management and locking mechanisms.
  User Training: Ensure that users are trained on proper document handling to minimize locking issues.
  
  By following these steps, you should be able to identify the cause of the SO062 error and take appropriate action to resolve it.