How To Fix SO049 - Correspondence history ends on &

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 049

• Message text: Correspondence history ends on &

What causes this issue?

A date was entered which is later than the date when the last document
was received.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a date which is earlier than the date when the last
correspondence document was received.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO049 - Correspondence history ends on & ?

  The SAP error message SO049, which states "Correspondence history ends on &," typically indicates that there is an issue with the correspondence history for a specific document or transaction. This error can occur in various SAP modules, particularly in the context of document management or correspondence processing.
  Cause:
  
  End Date Issue: The error usually arises when the correspondence history for a document has an end date that is earlier than the current date or the date of the transaction being processed.
  Data Inconsistency: There may be inconsistencies in the data related to the correspondence history, such as missing entries or incorrect date formats.
  Configuration Settings: The configuration settings for correspondence processing may not be set up correctly, leading to issues with how dates are handled.
  
  Solution:
  
  Check Correspondence History: Review the correspondence history for the document in question. Ensure that the end date is set correctly and that it does not precede the current date or the date of the transaction.
  Update Dates: If the end date is incorrect, update it to reflect the correct date. This may involve editing the correspondence records directly in the system.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the correspondence records. This may involve running specific SAP reports or transactions designed to validate data integrity.
  Configuration Review: If the issue persists, review the configuration settings related to correspondence processing in your SAP system. Ensure that all settings are correctly defined and aligned with business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling correspondence history and related error messages.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like SO10 for text management or SOST for sending messages) to access and manage correspondence history.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to view and edit correspondence history records in the SAP system.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.