How To Fix SO047 - Reply required - cannot be moved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 047

• Message text: Reply required - cannot be moved

What causes this issue?

You tried to move a document with the attribute <ZK>Reply required</>.
You have to reply to the document before you can move it.

System Response

How to fix this error?

Reply to the document with <LS>Document -> Reply</> or <LS>Reply
w/reference</> and then move it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO047 - Reply required - cannot be moved ?

  The SAP error message SO047 ("Reply required - cannot be moved") typically occurs in the context of SAP's workflow or document management systems, particularly when dealing with business documents or messages that require a response or action from a user. This error indicates that there is a pending reply or action that must be addressed before the system can proceed with the requested operation.
  Cause:
  
  Pending Approval or Response: The document or workflow item requires a response or approval from a user before it can be processed further.
  Workflow Configuration: The workflow may be configured to require a reply or action that has not yet been completed.
  User Authorization: The user may not have the necessary permissions to move or process the document without addressing the required reply.
  
  Solution:
  
  Check Workflow Items: Review the workflow items assigned to you or the relevant user. Ensure that any required actions or replies are completed.
  Respond to Pending Requests: If there are any notifications or messages that require your attention, respond to them as needed.
  Consult Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) to check for any work items that are pending and need to be addressed.
  User Authorization: Ensure that the user has the necessary authorizations to perform the action. If not, contact your SAP security administrator to adjust the permissions.
  Contact Support: If the issue persists after addressing the above points, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Selection - Frequency) to monitor and manage workflow items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to workflow management and document processing for best practices and troubleshooting steps.
  
  By addressing the pending replies and ensuring proper workflow management, you should be able to resolve the SO047 error and proceed with your tasks in SAP.