How To Fix SO048 - No correspondence history for <&>

SO048 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 048

• Message text: No correspondence history for <&>

What causes this issue?

A correspondance history only exists if correspondance took place using
the function <ZH>Reply</> or <ZH>Reply </><ZH>with reference</>. The
document selected was either not answered at all or it was not answered
with one of the reply functions.

System Response

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

SO048 - Details

• The SAP error message SO048, which states "No correspondence history for <&>", typically occurs when you are trying to access correspondence history for a document or object that does not have any associated correspondence records in the system. This can happen in various SAP modules, particularly in the context of document management or customer correspondence.
  
  Cause:
  
  No Correspondence Created: The most common reason for this error is that no correspondence has been created for the specified object (e.g., a customer, vendor, or document).
  Incorrect Object Reference: The object reference you are trying to access may be incorrect or does not exist in the system.
  Data Deletion: Correspondence records may have been deleted or archived, leading to the absence of history.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the correspondence history.
  
  
  Solution:
  
  Check Correspondence Creation: Verify if any correspondence has been created for the object in question. You can do