How To Fix SO031 - Document not saved in current form - cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 031

• Message text: Document not saved in current form - cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO031 - Document not saved in current form - cannot be sent ?

  The SAP error message SO031 ("Document not saved in current form - cannot be sent") typically occurs when there is an issue with the document that you are trying to send via SAP's communication functions, such as email or fax. This error indicates that the document has not been saved in a format that allows it to be sent.
  Causes:
  
  Document Not Saved: The document you are trying to send has not been saved properly in the system.
  Incomplete Data: Required fields or data may be missing, preventing the document from being saved.
  Document Format Issues: The document may not be in a format that is compatible with the sending function.
  Authorization Issues: The user may not have the necessary permissions to send the document.
  Technical Issues: There may be underlying technical issues with the SAP system or the communication method being used.
  
  Solutions:
  
  Save the Document: Ensure that the document is saved properly before attempting to send it. Check for any prompts or errors that may indicate why it hasn't been saved.
  Check Required Fields: Review the document for any missing mandatory fields or data. Fill in all required information and save the document again.
  Review Document Format: Ensure that the document is in a format that can be sent. If necessary, convert the document to a compatible format.
  Check User Authorizations: Verify that the user has the necessary permissions to send documents. If not, contact your SAP administrator to adjust the user roles.
  Technical Support: If the issue persists, consult your IT department or SAP support for further assistance. They may need to check for system errors or configuration issues.
  
  Related Information:
  
  Transaction Codes: Depending on the type of document, you may be using different transaction codes (e.g., ME23N for purchase orders, VF03 for billing documents).
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the requirements for document creation and sending.
  
  By following these steps, you should be able to resolve the SO031 error and successfully send your document.