How To Fix SMOIWS038 - User &1 is not locked and existing in client &2

SMOIWS038 - Overview

• Message type: E = Error

• Message class: SMOIWS -

• Message number: 038

• Message text: User &1 is not locked and existing in client &2

Self-Explanatory Message

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SMOIWS038 - Details

• The SAP error message SMOIWS038 indicates that a user is not locked but still exists in the specified client. This message typically arises in the context of user management and authorization issues within the SAP system.
  
  Cause:
  
  User Status: The user in question is active and not locked, which means they can log in and access the system.
  Client-Specific Issues: The error may occur if there are inconsistencies in user management across different clients in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to perform a specific action or access certain transactions.
  
  
  Solution:
  
  Check User Status: Verify the status of the user in transaction SU01 (User Maintenance). Ensure that the user is indeed active and not locked.
  Client Check: Ensure that the user exists in the correct client. You can check this by logging into the specified client and verifying the user’s details.
  Authorization Check: Review the user’s authorizations. Use transaction SU53 to