How To Fix SMOIWS037 - User &1 exists in client &2 but is locked. Locktype: &3

SMOIWS037 - Overview

• Message type: E = Error

• Message class: SMOIWS -

• Message number: 037

• Message text: User &1 exists in client &2 but is locked. Locktype: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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SMOIWS037 - Details

• The SAP error message SMOIWS037 indicates that a user exists in a specific client but is currently locked. The message provides the following details:
  
  User: The username that is locked.
  Client: The client number in which the user is locked.
  Locktype: The type of lock that has been applied to the user account.
  
  Cause
  The user account can be locked for several reasons, including but not limited to:
  
  Excessive Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lock.
  Manual Locking: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user's password has expired and they have not updated it, the account may be locked.
  System Policies: Certain system policies may enforce locking of accounts after a specific condition is met.
  
  Solution
  To resolve the issue, you can follow these steps:
  
  
  Unlock the User Account:
  
  Log in to the SAP system with an account that