How To Fix SMOIWS036 - User &1 does not exist in client &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SMOIWS -

• Message number: 036

• Message text: User &1 does not exist in client &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMOIWS036 - User &1 does not exist in client &2 ?

  The SAP error message SMOIWS036 indicates that a user specified in a transaction or process does not exist in the specified client. This error typically arises in scenarios involving user authorizations, background jobs, or when trying to access user-specific data.
  Cause:
  
  User Not Created: The user has not been created in the specified client.
  Client-Specific User: The user exists in another client but not in the one you are currently working in.
  User Deactivation: The user might have been deactivated or locked in the specified client.
  Incorrect User ID: There may be a typo or error in the user ID being referenced.
  Transport Issues: If the user was recently transported from another system, the transport may not have included the user data.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction SU01 to check if the user exists in the specified client. If not, create the user.
  
  
  
  Create User:
  
  If the user does not exist, create the user in the specified client using transaction SU01.
  
  
  
  Check User Status:
  
  If the user exists but is locked or deactivated, unlock or activate the user in transaction SU01.
  
  
  
  Verify Client:
  
  Ensure you are working in the correct client. You can check the client number in the SAP GUI.
  
  
  
  Correct User ID:
  
  Double-check the user ID for any typos or errors.
  
  
  
  Transport Check:
  
  If the user was supposed to be transported, check the transport logs to ensure that the user data was included and successfully transported.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user authorizations and roles)
  
  
  
  Authorization Issues: If the user exists but still encounters issues, check the user's roles and authorizations to ensure they have the necessary permissions for the actions they are trying to perform.
  
  
  Client Management: Understand the concept of clients in SAP, as users are client-specific. Each client can have different users, roles, and authorizations.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  
  By following these steps, you should be able to resolve the SMOIWS036 error and ensure that the user is correctly set up in the specified client.