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How To Fix SMMSS_ALERTS015 - This alert shows the # of network packet errors noticed by SQL Server


SMMSS_ALERTS015 - Overview

  • Message type: E = Error

  • Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

  • Message number: 015

  • Message text: This alert shows the # of network packet errors noticed by SQL Server

  • Show details Hide details
  • What causes this issue?

    This alert represents the network packet errors SQL Server has
    encountered. The value comes from @@packet_errors.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If the threshhold values need adjusting , right click on the object and
    select properties. Then define appropriate values for your system.
    Errors indicate a problem with your network.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


SMMSS_ALERTS015 - Details

  • The SAP error message SMMSS_ALERTS015 indicates that there are network packet errors detected by SQL Server. This can be a sign of underlying issues with the network connection between the SAP application server and the SQL Server database. Here’s a breakdown of the cause, potential solutions, and related information:
    Cause
    
    Network Issues: Packet errors can occur due to network instability, such as high latency, packet loss, or network congestion.
    Configuration Problems: Incorrect network configurations, such as mismatched MTU sizes or improper TCP/IP settings, can lead to packet errors.
    Hardware Problems: Faulty network hardware (e.g., routers, switches, network interface cards) can cause packet loss or corruption.
    Firewall or Security Software: Firewalls or security software may interfere with the transmission of packets, leading to errors.
    SQL Server Configuration: Misconfigurations in SQL Server settings related to network protocols can also contribute to packet errors.
    
    Solutions
    
    
    Network Diagnostics:
    
    Use tools like ping, tracert, or pathping to check for latency and packet loss between

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